SquareTrade: 1 in 3 laptops will fail over 3 years
SquareTrade, the aftermarket warranty company, issued a report this month stating that one in three laptops will suffer from malfunctions and accidental damage over a three year period. Netbooks had a projected failure rate 38% higher than premium laptop computers. Entry level laptop computers were predicted to be 12% more likely to fail than premium tier laptops.
Asus and Toshiba made the most reliable laptop computers with projected failure rates of just over 15%. HP fared the worst with an expected failure rate 40% higher than that of Asus and Toshiba. Apple, which commands a hefty price for their laptops, is predicted to suffer almost 12% more failures than the most reliable brands. Lenovo, Acer, Gateway, and HP had projected failure rates of over 20% over the three year period.
Given that netbooks have only been sold in volume for the past year or so, it will be interesting to see how their reliability trends over the next year or two.
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